MPS-Modem support
The confidence of optimum modem support
A contract, that governs support from MPS Modem, offers the assurance of planned and guaranteed response times and fixed, usually lower costs. On one side it leads to increasing the up-time, on the other side the customer is assured of a permanent access to specialised knowledge.
MPS Modem support offers on-line help with the operation of the installation. It offers access to the latest updates. Through the modem connection, diagnosis of the production process is possible, focus is on on-line optimization.
Remote Maintenance and Remote View lead to lower maintenance costs. MPS can continuously monitor and optimize the production process with remote maintenance. Especially advice for maintenance and replacement of parts are the result.
Remote View offers the possibility to diagnose, by visualising with a camera, the fault rapidly and properly and to take action for the optimization of the process.
